Frequently Asked Questions

Please bring a valid photo ID, your insurance card (if applicable), a medication list, and any referral information if applicable. Please arrive 15 minutes early to complete new patient paperwork.

You can book online through our website, call us at (678) 562-1555, or stop by either our Alpharetta or Norcross office. We offer convenient scheduling Monday through Saturday.

Our Alpharetta office is open Monday through Wednesday from 10:00 AM to 6:00 PM, and Thursday through Friday from 10:00 AM to 5:00 PM. Our Norcross office is open Monday, Tuesday, Wednesday, and Friday from 9:00 AM to 5:00 PM, Thursday from 10:00 AM to 6:00 PM, and select Saturdays (1st and 3rd of each month) from 8:00 AM to 3:00 PM. Both offices are closed on Sundays.

Your initial visit typically takes about 60–90 minutes. This includes a thorough oral exam, a complete set of X-rays, a discussion of your oral health status, and time to create a personalized treatment plan.

Yes! We accept most major PPO dental insurance plans including Delta Dental, Aetna, Cigna, MetLife, Humana, Guardian, United Healthcare, BlueCross BlueShield, VA Community Care, and Medicare Advantage plans. Call our office to verify your benefits before your appointment.

Yes! We offer financing through CareCredit, Sunbit, and Wisetack to help make dental care more affordable. We also accept cash, Visa, Mastercard, American Express, Discover, and approved insurance benefits.

We offer affordable in-house membership plans starting at $33/mo for patients without dental insurance. Plans include preventive care visits, X-rays, and discounts on treatments — no waiting periods and no annual maximums.

Payment is due at the time of service. However, we are happy to discuss payment arrangements for extensive treatment plans. Our team will review all costs and options before any treatment begins.

Yes! We are a family dental practice and welcome patients of all ages, including children. Dr. Rakesh provides gentle, kid-friendly dental care in a comfortable and fun environment.

Yes, we provide a full range of cosmetic services including teeth whitening (Zoom), dental veneers, dental bonding, Invisalign clear aligners, and Snap-On Smile. Schedule a cosmetic consultation to explore your options.

Yes. Dr. Rakesh has advanced training in dental implant placement, and Dr. William Shin is a board-certified oral surgeon on our team. We offer single implants, implant-supported bridges, and full-arch All-on-4 restorations.

Yes, we offer emergency dental care. If you are experiencing a dental emergency — such as a knocked-out tooth, severe pain, or swelling — please call our office immediately and we will do our best to see you the same day.

Our offices feature digital X-rays with up to 90% less radiation, intraoral cameras for real-time imaging, and the latest diagnostic tools. We continuously invest in technology to improve accuracy, comfort, and treatment outcomes.

Our team speaks English, Hindi, Telugu, Spanish, Korean, and Haitian Creole to accommodate your family's needs. We are proud to serve the diverse communities of Alpharetta, Norcross, Johns Creek, Roswell, Duluth, and surrounding areas.

We have two convenient locations — one in Alpharetta and one in Norcross, Georgia. Both offices offer the same high-quality, comprehensive dental care.

Yes! If you refer a friend or family member to our practice, both you and the new patient receive a credit toward your next visit. We love welcoming new patients through word of mouth.

Yes, both of our offices are ADA-accessible with ground-level entrances, wide doorways, and comfortable treatment rooms designed for patients of all abilities.